KANALOA COMMUNIQUÉ

A HOMEOWNERS' PUBLICATION ABOUT HAPPENINGS AND EVENTS AT KANALOA AT KONA
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Wayne House AOAO President

PRESIDENT'S LETTER

August 2025 Aloha! First, as always, I would like to thank the Castle staff, the board members, and all in attendance at the July, 2025 Board of Directors meeting, whether in person or by Zoom. We are utilizing our new AV equipment and are continuing to use it with better results each time. It would be nice to be able to allow Zoomers to speak, but as of now, that’s not possible. There is always a lot going on at Kanaloa. The last few months are no exception. Kanaloa had some great financial news in May! The property and liability insurance and a number of small policies had an approximate reduction of $230K versus our 2024/25 policies. This will result in about $24K/month underrun to budget for the rest of the year. It will form the basis for the 2025/26 budget that will be established at the October BOD meeting. Other significant financial news is that Hawaii Water Services reimbursed Kanaloa for the repaving of the main road in the amount of $63K. This is a 50% share for the main road through the property. We are continuing to work on a cost sharing easement agreement that will let us bill the company for repairs and maintenance going forward. I want to also thank Jim Heather (our GM), Ken Albert of Maintenance, and BOD member Bill Wessland for all their help in planning and coordinating the Termite Tenting project that is now mostly complete. We have 4 buildings left for September and October. The final phase of the irrigation upgrade/modernization project is now complete. Jim noted that in the last few months, we have saved almost 1.8 million gallons of water due to better control of our irrigation systems and abundant rain. Two other projects are in the works for 2025. As early as September, we will be resurfacing the tennis courts. As stated before, this will incorporate three new pickleball courts on one side (makai/ocean side), and one tennis court on the mauka side. We are still planning to update the Ocean Pool bathrooms, and the layout is pretty much finished. We are awaiting a final bid before the project can commence. Other projects are in the works. Probably in August, a contractor will begin work on the ‘leaning lanais’ project. Most all of the 2-story buildings are experiencing this issue. We are going to do a pilot on 3 different buildings to raise the lanai corners to see if we can correct the last 40 years of movement. The other project is the 2026 Painting project for Buildings 1-12. This is scheduled from March to August of next year. An unsolicited proposal to add a coffee bar at Kanaloa has been received. Location, size and hours are being considered. Several owners expressed interest in the idea. The locations being considered are the Ocean Pool Bar and the Main Lobby bar area. There remain a few (I think 4) owners to complete the plumbing repairs as noted in the 2024 PSI plumbing inspection. If owners fail to fix these ‘high risk’ items, the AOAO will contract to get it done and bill/lien owners for the work as allowed by Hawaii statute. Hopefully all units can be updated by year end. So last call if you have not already done so, please notify Jim if you have completed the work or if you need help in finding a plumber to do the fixes. Some of you may be aware Kanaloa had to evacuate on Tuesday, July 29 by 6pm, due to direction from Hawaii Civil Defense for a Tsunami Warning. Thank you to Jim, Ken and Security for the communication and keeping an eye out for the people and property at Kanaloa. Civil Defense downgraded the Warning to an Advisory around 11pm which allowed everyone to return to their units. Fun night, huh? Again, a lot to digest in the few months since the previous meeting. I look forward to seeing you all at the next scheduled BOD meeting on October 31, 2025. Mahalo, Wayne House
JIM HEATHER General Manager
Management Team
General Manager Jim Heather jheather@castleresorts.com (808) 322-1008 Vice President of Finance Dean Yamamoto dyamamoto@ castlehospitalitygroup.com (808) 524-9277 Property Accountant Debi Uyeunten Duyeunten@castleresorts.com (808) 524-9289 Director of Condominium Administration Renette Carpio rcarpio@castlehospitalitygroup.com (808) 524-0236

FROM THE GENERAL MANAGER

August 2025 Aloha! I always get a bit excited when I write the third quarter newsletter. No, I am not getting excited aboutbudget season. I am getting excited about FOOTBALL season! My team has been horrible for 20years but at this time of year, I know for certain it is our year for the Super Bowl! If I sound depressedin the Q4 newsletter, you will know why. Emergency Action Plan: When I returned as manager to Kanaloa in 2022, one of my first tasks wasto create an emergency action plan for Kanaloa. Well, guess what I pulled out when the tsunamialert happened on July 29? My trusty Emergency Action Plan. Actually, I didn’t know where myprinted copy was, so I went on kanaloacommunique.com/documents and downloaded it fromthere. You should do the same and leave a printed copy in your unit.
Emergency Action Plan: When I returned as manager to Kanaloa in 2022, one of my first tasks was to create an emergency action plan for Kanaloa. Well, guess what I pulled out when the tsunami alert happened on July 29? My trusty Emergency Action Plan. Actually, I didn’t know where my printed copy was, so I went on Kanaloacommunique.com/documents and downloaded it fromthere. You should do the same and leave a printed copy in your unit. In addition, Castle rental units have a tsunami evacuation sign on the back of the entry door that looks like the picture shown.
Tennis Court/Pickleball Resurfacing: Our tennis courts are going to be resurfaced by the samecompany that did the asphalt replacement last year. They are highly recommended and verypopular on Hawaii Island so getting on their schedule has not been easy. I have been promised bythe owner that the courts will be done before mid-December but it could be done as early as theend of September.
Exterior Painting 2026: Buildings 1 through 12 will begin the exterior painting project starting atbuilding 1 (units 101 to 104) on March 30, 2026. This project will continue until early August endingat building 12 (units 1201 -1206). You can find the painting schedule on our website underdocuments. Units can be occupied while being painted but it is not recommended for rental topaying guests. Please inform your property managers to block o􀆯 these dates and be aware of theongoing activity around your building during this time. This is an important investment to protectyour asset. This project will not be delayed due to guest complaints.
Termite Tenting: There are four remaining residential buildings that will be tented in September andOctober. For the units that have been completed, if you see signs of termite activity, please let meknow right away. Although old frass is expected to be seen after tenting, it is better that we givenotice to the tenting company to take advantage of our two-year warranty.
Lobby Door/Window Replacement: The lobby building is the oldest building at Kanaloa and hashad the most termite damage. Kanaloa maintenance team has started the replacement of thedoors and windows at the lobby buildings. The door installation is complete pending the artistictouch of Ken painting them to match the current décor. The louver windows will also be replacedonce the replacement parts arrive on island. If your unit has broken or hard to open louver windows,this is a great project to ask Kanaloa maintenance to handle. Ken’s team does a great job but ittakes some time for the louver window parts get to Kona. Sorry, unit louver window replacement isnot an AOAO project.
Spectrum Cable: Kanaloa’s bulk contact with Spectrum is a great deal when I compare whatKanaloa pays per unit to what a single-family house pays. Kanaloa owners are paying about $140less per unit per month by being on a bulk contract. The bulk contract includes Wi-Fi routers andinternet speeds up to 400 Mbps. Test your unit’s download speeds (I use the Speedtest App byOokla) and let maintenance know if you are not getting at least 200+ Mbps on your Wi-Fi signal. Inaddition, if you rent your unit, be sure to activate the PIN code on every cable TV box in your unit tostop guests from adding extra services or rent PPV channels. Although Spectrum’s local serviceteam are pretty quick, trying to call Spectrum to dispute a charge will test your sanity. Set your PINtoday!
New Game: Corn Hole, the bean bag tossing game that is taking over the nation, has been added toKanaloa’s recreational activities at the main pool. Bean bags can be signed out at the front desk. Letyour guests know!
Pressure Reduction Valve Project (PRV): PRV’s have been installed on all water mains servicingthe residential buildings. Since installation, Kanaloa has not had any water main breaks. Prior tothis, we were experiencing a water main break every two months. If your unit was previouslyreceiving high water pressure, the corrected pressure may seem too weak. If you are having waterpressure issues, please contact Ken in maintenance to check your unit.
Toilet Water Leak Tablets: Kanaloa maintenance has water leak tablets that are put into the toilettank. This will turn the tank water blue. Without flushing, wait to see if the blue water from the tankleaks into the toilet bowl. Blue water will appear if the stopper in your toilet tank is not sealingproperly. Google tells me that a leaking toilet can waste up to 200 gallons of water per day or 73,000gallons a year. See Ken in maintenance for the “Blue Pills” and test out your toilets.
As always, I am here for you. Contact me if you need anything.
Mahalo,
Jim